Just like Shadow IT, Shadow AI is creeping into businesses—AI tools and models adopted by employees without IT or security oversight. While yes, these tools can boost productivity, they also introduce serious risks like data leakage and compliance gaps.
Let’s begin with clearly defining the difference of the two.
Shadow IT is defined as any unauthorized hardware, applications, or software implemented and managed by departments other than IT.
Shadow AI refers to unauthorized AI tools and technologies adopted without organizational oversight, often driven by the increasing accessibility of solutions like generative AI that users can leverage without technical expertise.
We’re the first to admit, that addressing Shadow IT and AI can be intimidating. Where do you even start, when there could be small leaks from hundreds of different applications?
A strategic approach to managing shadow IT and AI
One of the most important steps is to audit the existing tech stack to understand where shadow IT already exists within the business infrastructure. This assessment helps define the scope and enables you to establish an IT-approved list of software, devices, and programs.
Another key task is establishing policies for AI usage. A well-defined framework will provide clearer guidance for your team, helping them understand how to use AI responsibly and what sensitive information must be protected.
Lastly, we recommend implementing a company-wide security awareness training program. This initiative educates your workforce on best practices for cybersecurity hygiene, ensuring they can recognize and mitigate potential risks effectively.
Of course, there are many other security practices you can implement to mitigate the risks of shadow IT and AI. Organizations need clear AI policies and visibility into AI usage to balance innovation with security, and we’re here to help you navigate this journey.
At Heighten we take a no-nonsense approach to information security, delivering effective solutions tailored to your needs. We focus on right-sized solutions that balance strong security with practicality, ensuring that your operations stay efficient and protected. With continuous monitoring, incident response planning, and regular audits, we empower your organization to confidently navigate the evolving threat landscape. Providing the highest level of managed security services we can confidently ensure your organization and its most valuable assets are protected- indefinitely.
Elevate your cybersecurity by having a conversation with one of our experts. We are ready to help you take your security from vulnerable to relentless.
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