Response and Management of Cyber–Incidents Remains an Area of Least Preparedness and Experience
The sentiment that cyber-attacks are a matter of when, not if, is widely accepted as true given today's threat landscape. Increasingly, companies of all sizes have adopted the mindset that cybersecurity investment is a must. And while increased corporate buy-in for cybersecurity programs and significant cybersecurity investments by these organizations mean that preventative technologies and practices are at an all-time high; responding when a critical incident does get through our defenses is an area in which a disproportionately high number of organizations lack in their preparedness.
Knowing what to do in an incident response scenario is a complex matter involving many teams and individuals, many of whom are non-technical, and who are not accustomed to the realities of real-time cyber incident response. Key figures among Security, IT, Legal, Communications, and Business Management teams need to know how to react and perform time sensitive tasks at a moment's notice in order to effectively respond to a cyber-attack.
Respond to Cyber Incidents Like an Expert
ORNA is an end-to-end incident response automation platform that helps streamline or automate detection, response, and even prevention of cyberattacks, all in a single tool with live 24/7 specialist support. The platform monitors cloud, on-premises, and hybrid assets and brings together overarching cyber incident response across all business functions, such as legal, HR, communications, and others; as well as automates evidence collection, communications, vulnerability management, etc.
Orna integrates with hundreds of tools and platforms, processing their telemetry via AI/ML enabled triage automation in order to present to your team with consolidated and correlated event and alert information. This engine reduces duplication and false positive alerts almost completely and the resulting highly-relevant information is then able to be linked to asset tracking and playbook management features.
if a threat becomes significant, ORNA invokes automated, attack scenario-specific playbooks that cover all necessary actions across your business. ORNA guides your team across identification, containment, recovery, evidence preservation, reporting, out-of-band communications activities, and more with a single goal - reduce financial and reputation damage to your business. Once Orna has helped to resolve the issue, post-incident documentation and insights are made quick and simple for all stakeholders.
Identify Assets
Risk-scored, priority-based asset management, providing insights across dashboards, alerts, events and incidents
Streamline Response
Auto-escalates key alerts and uses scenario-specific customizable AI Playbooks to assign highly detailed Incident Response tasks
Manage Compliance
Manage your cyber risk and compliance across 5 domains and 23 categories using ORNA’s built-in NIST cybersecurity framework dashboard
Triage Alerts with AI
AI and ML powered engine de-duplicates thousands of signals into classified alerts resolving false positives and guiding response to incidents
Track and Report
Generate templated threat intelligence reports and easily create custom reports as needed, from executive summaries to highly detailed, time-stamped DFIR reports
How Heighten can help
At Heighten we know all too well that many small and medium sized organzations don't have dedicated security teams. Those that do tend to prioritize overburdened technology experts, not necessarily specialists in risk management and cybersecurity governance. While Orna provides an efficient, guided plan and management of many incident scenarios, individuals to fill the roles required in a crisis must be available and be prepared to follow a guided response. This is where a service like Heighten's Virtual CISO or a retainer for our wide variety of Professional Services skillsets can make all the difference in a crisis scenario for our clients.
Even for our enterprise clients who have established dedicated and highly specialized security teams, responding to live attack or breach incident scenarios is not a common occurrence. It's difficult to practice nuanced scenarios and real time incident response is simply not in the wheelhouse of most security experts. As a MSSP, we have the responsibility to assist many different clients in crisis. Our partners at Orna have created a robust tool to guide organizations through unfamiliar, critical and high stress incident scenarios; but retaining the services of Heighten's experts can only help to ensure an effective response, filling in any gaps in knowledge or skills during the management of an incident.
For any sized organization, even with the features of Orna in place and the right people in each required role, practice certainly helps (and may be a requirement for compliance standards). Heighten is always available to design and administer a variety of tabletop exercises and assessments of your organization's response capabilities, especially where compliance is a factor.
Learn more about how Heighten and ORNA can elevate your security from vulnerable to relentless by contacting us here.