Despite industry advancements in AI and automation, the same challenges persist in modern security operations
The truth about modern security operations is that they are overwhelmed by an unrelenting flood of alerts, manual processes, and a growing attack surface that outpaces human capacity. Security teams struggle with alert fatigue, slow response times, and the inefficiencies of siloed tools—leaving organizations exposed to evolving threats. As cyberattacks become more sophisticated and regulatory demands grow more complex, businesses risk operational bottlenecks, missed threats, and compliance failures. Without the ability to scale and streamline security operations, even the most advanced SOCs and MDR providers face a constant battle against inefficiency, burnout, and gaps in coverage.
Even for organizations that recognize the need for automation and implement a SOAR platform, getting up and running comes with its own set of challenges. Many security teams face roadblocks in integrating disparate security tools, developing effective playbooks, and ensuring automation aligns with their unique workflows. Without the right expertise and strategy, SOAR deployments can become overly complex, underutilized, or fail to deliver on their promised efficiency gains—leaving teams frustrated and stuck with the same operational burdens they sought to eliminate.
Achieve Scalable, Automated Security Operations Necessary for Today’s Advanced Threat Landscape
Swimlane transforms security operations by making automation accessible, flexible, and fast to deploy. Unlike traditional SOAR platforms that require extensive customization and engineering resources, Swimlane’s low-code approach enables rapid integration across diverse security ecosystems, reducing time-to-value. Its intuitive interface and adaptable playbooks allow teams to automate complex SOC workflows without deep coding expertise, ensuring efficiency gains from day one.
Swimlane’s unique ability to orchestrate security and compliance tasks beyond traditional SIEM and SOAR use cases also makes it a powerful solution for end-to-end security automation. Whether streamlining alert triage, incident response, or compliance tasks, Swimlane empowers security teams to scale operations swiftly while not compromising on rich customization and complexity of use cases.
Make all security data and intelligence actionable
Collaborate and coordinate more broadly across your enterprise
Deeper visibility into complex threats
Rapid, deep integration across your all your network stack
How Heighten can help
At Heighten, we integrate Swimlane directly into our Vigilance-managed service offerings, enabling us to shift the traditional SOC model and focus our development and investment in advancing our service offerings. Traditionally, the SOC staffing model retains a disproportionate number of junior analysts to keep up with alerts and perform tasks that can be greatly automated if properly modeled and orchestrated. Heighten’s focus has been to build a team that we refer to as the Heighten CORE which includes more advanced analysts, engineers, developers and hunters while maintaining affordable pricing for our clients.
This means our customers receive an advanced, proactive security service at a cost that remains accessible. Vigilance Managed Services encompass a broad set of offerings designed to optimize critical security technologies and use cases, including MDR, SIEM, EDR, NGFW, SSE, and more. Our SOC-as-a-Service model allows customers to integrate their existing security controls and data sources, enabling us to build tailored use cases, improve visibility, and maximize the value not only of our services but of your existing security investments.