Heighten CORE Member -
Security Engineer
Our team at Heighten doesn’t just come here to work, they come to grow. At Heighten, you will be empowered to take risks, embrace ambiguity, and unlock your full potential. We are looking for seasoned cyber security individuals who are looking for like-minded and security focused colleagues to help elevate our customers’ security postures from vulnerable to relentless. As a Heighten Cyber Security Engineer, you have the unique opportunity to join our growing team of cyber security professionals as a member of our Heighten CORE team. As a member of the CORE, you will be able to work hands-on with leading security tools and complex customer environments and contribute to our innovative approaches to cybersecurity orchestration and service delivery.
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We are looking for someone with the ability to jump right in and who can think big and move fast.
Heighten Security is reimagining how businesses do security and are looking to expand our dream team of talented and proven security professionals who match our passion and have the drive to succeed. If you see yourself delivering excellence as a Heighten CORE team member, we invite you to review the job description below.
A day in the life as a Heighten CORE - Security Engineer…
On an ongoing basis, our CORE Team develops and delivers wide-ranging Cybersecurity services and control implementations for customers who own some of Canada’s largest and most complex networks. The differences between the Heighten CORE and a traditional SOC are many, but for starters, we do not adhere to a tier-based model. CORE is a collective of talented individuals who collaborate based on our strengths to provide an elevated level of security to our clients. The services that you will help to deliver are based on a true analysis of our client’s posture, their prioritized needs, and their current capacity to adopt increasingly sophisticated controls.
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We operate with a dynamic and flexible approach and require someone with initiative and proven experience who has strong cybersecurity fundamentals as an analyst and/or solution engineer, and who brings something unique to our team to make us stronger as a whole. You will be working with great people across our organization to deliver work you can be proud of and results that will make a difference.
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Your responsibilities may include:
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Analyze security and system-related events, assessing risk and impact and report findings
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Understand and analyze logging data, forensics, packet captures, error reporting and information from various product GUIs
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Utilize technology-based tools and methodologies for incident analysis and remediation
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Support other activities and internal projects and processes
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Create and update customer profiles, use cases and procedure guidelines
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Document incidents based on alarms and information found during proactive security investigations/monitoring
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Validate incidents reported
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Create end of shifts reports
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Identify activities and conduct investigations
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Incident, process and procedure documentation and other activities with a strong emphasis on written communication skills
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Closely adhere to the many overlapping and ever-changing procedures and protocols that come hand-in-hand with providing managed services for a variety of clients and the particularities of their environments
Your areas of knowledge and expertise
(that matter most for this role!)
At Heighten we don’t just look for qualifications on paper, we seek those with a growth mindset, a passion for solving problems, and a commitment to inspired collaboration.
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Proven Expertise: You should have a relevant degree or diploma (Computer Science, Cybersecurity, etc.), preferably relevant certifications in your field (both framework and vendor product-based), and significant previous experience in a similar analyst or engineer role.
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Communication: You must be a world-class communicator, not only in terms of written, verbal, and interpersonal prowess but also as a leader and relationship builder who inspires trust and confidence in your own authentic way. Must be fluent in written and verbal English, and a bonus for bilingualism in French or Spanish
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Technical Knowledge and Toolset: You must be well-versed in various tools of the trade such as SIEM & Analytics tools, NGFW and UTM, SASE platforms, EDR, MDR, XDR, etc. We are looking for individuals with some combination of experience implementing, administrating, and performing event analysis of the aforementioned controls (likely, all three to be competitive for this opportunity).
An ideal candidate would have a deep understanding of cybersecurity best practices, control and compliance frameworks, and assessment practices. We are always looking for individuals who have coding/scripting experience–especially those with experience with security-related automation. Applicants who meet the other requirements but also have strengths as developers will have a distinct advantage for this role.
Previous engineer, administrator, and analyst experience in Information Security including experience with one or more of the following SIEM platforms: Sentinel, FortiSIEM, LogRhythm, Splunk, ELK
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​Previous engineer, administrator, and analyst experience with tools such as EDR, MDR, XD
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Working Knowledge of some of the following: Firewalls, IDS/IPS, MPS, DLP
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Working knowledge of how to apply industry frameworks and methodologies to security use cases and practices, e.g. MITRE ATT&CK
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Good understanding of network architecture and OSI layers
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Windows OS, *NIX, MAC OS
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Any coding experience or a strong understanding of coding principles
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Company culture at our core
Our dedication to culture and a positive work environment is the heartbeat of our brand. Here’s what sets us apart:
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A growth mindset is our north star: We are a team that thinks big. Our dedication to continuous learning ensures that our team members are equipped with the latest knowledge and skills to excel in their roles.
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Elevating Individuals, empowering teamwork: We believe that every individual possesses unique talents and strengths, and when in combination we can collectively achieve great things.
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Customer-centric, security-focused: Heighten customers are at the heart of our business. When our customers thrive, we thrive. Our ultimate goal is to deliver holistic solutions that meet our customer's needs while achieving the highest level of security.
At Heighten we embrace a hybrid working environment and support our team to be successful whether they are at home or in the office. Along with our overall mission as a brand, we have guiding principles that set the tone for where we’re heading and how we work together. Our 3 core values help drive our decision-making when we are cross-collaborating regardless of role, level, and work location.
We are committed to building a team where all are welcome and believe strongly that diversity of all kinds strengthens the type of collaborative and innovative culture with which we choose to grow and succeed. All qualified applicants will be fairly considered for roles at Heighten so please let us know if we can better accommodate you during the hiring process.
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If you are excited about the opportunity to become Heighten’s CORE Member, Security Engineer, we invite you to apply below: